Complaints can be addressed to Chief Vigilance Officer, Rashtriya Chemicals & Fertilizers Ltd., Priyadarshini Bldg., 10th floor, Sion Trombay Road, Sion, Mumbai – 400022.
Complaints should include following details:
• Name and designation of the officials against whom the complaint is being lodged.
• Details of allegations / corrupt practices.
• Name and address of the complainant with telephone number, mobile number & E-mail ID.
• Signature of the complainant with date.
Some general instructions to lodge a complaint are given below:
- Complaint can be lodged only against employees and matters related of RCFL regarding corruption, malpractice or misconduct on the part of any stakeholder of the company.
- The Vigilance Department, RCFL deals mainly with matters related to corruption, matters having ‘Vigilance Angle.’
- A complaint is a piece of statement or information containing details about offences alleged to have been committed under the Prevention of Corruption Act, 1988, or malpractice / misconducts under Conduct Rules governing specified categories of public servants - Chapter 3 of CVC Vigilance Manual (updated 2021).
- The complainant should lodge a complaint only regarding issues having vigilance angle and which are not part of any litigation in any courts, tribunals, etc., i.e. the matter should not be sub-judice.
- Complaint which is purely regarding grievance on the services provided by RCFL and without any vigilance angle will not be entertained.
- Complaint must be brief and contain factual details, verifiable facts, and related documents. It should not be vague or containing sweeping general allegations.
- While complaints against tenders may be investigated, it would not interfere in the tender process.
- The complaint having administrative issues will be forwarded to respective designated authority as applicable, for necessary action.
- Correct name and address of the complainant are mandatory as per CVC guidelines for obtaining confirmation of the registered complaint prior to processing the complaint.
- Anonymous/Pseudonymous Complaints will not be entertained.
- Withdrawal of complaint is not permitted. Action once initiated, the complaint will be taken to its logical conclusion irrespective of the complainant's request for withdrawal of complaint.
- Action could be taken against persons making false, malicious complaints. Refer Para# 3.12 of CVC Vigilance Manual (updated 2021).
